How to connect to my Back Office for the first time?

For your first connection :

  1. Go to the login page of your Back Office : https://secure.payzen.co.in/vads-merchant/
    You must have your username and password to log in to the Back Office. This information was sent to you by e-mail when you registered.
  2. Enter your username in the first input field.
  3. Enter your password in the second input field.
  4. Click on Validate.
    As a security measure, after 3 incorrect attempts to enter the password, your account will be blocked.

    Figure 1. Authentication and password change

  5. Contact support to get your first connection code.
  6. Set a New password.
    It must respect the safety rules described and must be known only to you.
  7. Enter your new password a second time to confirm.
  8. Click on Validate.