Modify a transaction

The Modify action is available when the transaction has one of the following statuses:

  • To be validated
  • To be validated and authorized
  • Waiting for authorization
  • Waiting for capture
This action allows to modify the amount and the capture date at the bank with respect to the following constraints:
  • the modified amount cannot be greater than the initial amount
  • when the transaction has not yet been authorized, the capture date can be defined anytime between the current date and the capture date specified by the merchant during the payment.
    An authorization request will be automatically triggered if the selected capture date is between the current date and the expiry date of the authorization request (e.g.: period of 7 days for CB.
  • when the transaction has already been authorized, the capture date at the bank cannot be later than the expiry date of the authorization (e.g.: 7 days for CB).

To modify a transaction:

  1. Display the tab Transactions in progress
  2. Select the transaction.

  3. Click Modify.
    The Edition of a transaction dialog box appears.
  4. If you wish to modify the transaction amount, enter the new amount.

    Reminder: the new amount must be lower than the initial amount.

  5. If you wish to modify the capture date at the bank, enter the capture date.

    The calendar will show the authorized slot for the capture date. The slot is calculated based on when the authorization expires. The authorization validity period depends on the payment method and the network that was used for the authorization request (e.g.: 7 days for CB).

    It is also possible to validate a transaction with the To be validated or To be validated and authorized status, by checking Validate the transaction.

  6. Click Validate.
If you wish, you may view the transaction details to see the applied changes (right-click the edited transaction Display transaction details).