Uploading payment files

The payment gateway processes the payment files transferred by the merchant website twice every day: once at 7 a.m. and once at 1 p.m.

It is recommended to upload the files to the FTP server before 6.50 a.m. for the first analysis and 12.50 p.m. for the second one.

  1. Connect to the FTP server:
    In SFTP:
    In FTPS:

    It is advised to open the range 20220 to 20229 for "data" connexions.

    Login details were sent to you by e-mail at the moment of subscription.

  2. Upload your file into the folder Shop ID > upload.