Getting in touch with technical support
In case of a connection problem in the Back Office, go to "Forgotten password or locked account?".
For technical inquiries or support, you can reach us from Monday to Friday between 9am and 6pm:
|by phone at:||0 811 708 709 from France,
(Azur Number – Cost of a local call from a landline)
|+33 567 223 329 from abroad,|
To facilitate the processing of your demands, you will be asked to communicate your shop ID (8 digits).
You will find this information in the subscription confirmation e-mail or in the Back Office (menu Settings > Shop > Configuration).