Defining the steps of an automatic direct debit on the payment page

The recurring mandate applies to a series of direct debits.

SEPA Direct Debit can be illustrated as follows:

  1. The debtor selects SEPA Direct Debit.
    Figure 1. Selecting a payment method
  2. The debtor clicks on Validate.
  3. The next page displays the transaction summary (Merchant ID and Amount). The debtor must fill in the First name, Last name, e-mail, IBAN, BIC and phone number if this one is not pre-filled.
    Figure 2. Filling in the debtor's bank account details

    Note:

    Another form of signature is available (signature by check box). For more information, please contact your payment gateway customer service.

  4. Once the fields are filled in, the debtor clicks on Validate.
  5. Several tests are made to verify the validity of the filled in IBAN and BIC.If the data is incorrect, the following message appears: The specified bank account is not compatible with this payment method. If the IBAN test is completed successfully, the SEPA direct debit mandate with all the required information is displayed. The debtor must verify this information.
    Figure 3. SMS Mandate validation example
  6. To validate this mandate, the debtor must:
    • enter the Code received by SMS (or e-mail depending on the shop option).
    • check By checking this box, you agree that you have read and understood the details of this money order and that you append your signature to it.
  7. The debtor clicks on Validate.
  8. The overview of the details will appear.