Customizing the pre-notification e-mail
The pre-notification e-mail template can be customized. To do this:
- Connect to your Back Office (https://secure.payzen.eu/vads-merchant/).
- Click on Settings > Notification rules > E-mail sent to the buyer tab.
- Right-click on SEPA direct debit pre-notification e-mail sent to the buyer.
- Select Manage the rule in the menu.
- In Buyer e-mail settings, select the language of the e-mail and click on Restore some default values to customize the contents of the e-mail.Before saving your modifications, you can preview the pre-notification e-mail by clicking on the Preview the e-mail button situated in the bottom of the Management of the rule dialog box.
- Click on Save.