Customizing the pre-notification e-mail

The pre-notification e-mail template can be customized. To do this:
  1. From your Merchant Back Office, click Settings > Notification rules > E-mail sent to the buyer tab.
  2. Right-click the Pre-notification e-mail of SEPA direct debit to the buyer label.
  3. Select Manage the rule in the menu.
  4. In Buyer e-mail settings, select the language of the e-mail and click Restore some default values to customize the contents of the e-mail.
    Before saving your modifications, you can preview the pre-notification e-mail by clicking the E-mail preview button situated in the bottom of the Management of the rule dialog box.
  5. Click Save.