Analyzing the payment result

The transaction status allows to quickly know the payment result:

It is returned in the vads_trans_status field:
Value Description
AUTHORISED

Accepted, waiting for capture

A pre-notification has been sent. The direct debit is waiting to be presented at the bank.

ABANDONED

payment abandoned by the buyer.

The transaction has not been created, and therefore cannot be viewed in the Merchant Back Office.

REFUSED

Declined

Status sent in case of 1 click payment when some rules have been enabled in the Risk assessment tab or when the mandate is expired.

AUTHORISED_TO_VALIDATE

To be validated and authorized

The direct debit request has been made in "manual validation" mode. The merchant must manually validate the transaction in the Merchant Back Office to authorize the transfer of the mandate to the bank.

The pre-notification will only be sent after the transaction has been validated.

An automatic e-mail is processed every day, several times per day (every 3 hours) that does not require any intervention on your behalf.

The transaction can be validated as long as the expiration date of the authorization request has not passed. If the authorization validity period has passed, the payment status changes to EXPIRED. The Expired status is final.

WAITING_AUTHORISATION

Waiting for authorization

The pre-notification has not yet been sent.

The direct debit request has been made with a capture delay greater or equal to 7 days for a single payment while the pre-notification delay in the contract is 14 days.

WAITING_AUTHORISATION_TO_VALIDATE

To be validated and authorized

The capture delay in the bank exceeds the authorization validity period.

The merchant must manually validate the transaction for the authorization request and the capture to occur.

In case of a rejected payment, you can refine the analysis of the result by verifying the following elements:

  • The reason for rejection in the bank.
  • Result of risk assessment processes.