Refunding a captured transaction
It is possible to partially or fully refund a bank card transaction. The refund can be made within the 14 months that follow the initial payment date.
- Right-click a PostFinance transaction..
Select Activate a refund.
The Transaction refund dialog box
appears.Figure 1. Making a refund
- Enter the amount that you wish to refund.
- Click Make a refund.
The details of this operation will appear.