Refunding a captured transaction
Just like for bank card transactions, it is possible to refund a part of the amount until its completely paid within the 60 days that follow the initial payment date.
It is possible to refund a part or all of an amount of a bank card transactions. The refund can be done within the 14 months that follow the initial payment date.
- Right-click on a transaction PostFinance.
- Select Make a refund.The Transaction refund dialog box appears.Figure 1. Making a refund
- Enter the amount that you wish to refund.
- Click on Activate refund.