Refunding a captured transaction

Just like for bank card transactions, it is possible to refund a part of the amount until its completely paid within the 60 days that follow the initial payment date.

It is possible to refund a part or all of an amount of a bank card transactions. The refund can be done within the 14 months that follow the initial payment date.

  1. Right-click on a transaction PostFinance.
  2. Select Make a refund.
    The Transaction refund dialog box appears.
    Figure 1. Making a refund
  3. Enter the amount that you wish to refund.
  4. Click on Activate refund.
The details of this operation will appear.