Displaying a PostFinance transaction in the Back Office

Transactions can be viewed in the Back Office accessible via Management > Transactions.

Via the Management menu, the merchant has access to real and TEST transactions.

Note:

Depending on the merchant's access rights, only TEST (developer profile) or real transactions (accountant profile) may be visible.

The Transactions in progress tab is displayed by default. It lists all the transactions of the day.

Click on the Captured transactions tab to display captured payments.

To view transaction details:

  1. Select a PostFinance transaction.
  2. Right click on it and select Display transaction details.

    The dialog box Details of a captured transaction appears.

    The details include: for example :

    • The payment method used: PostFinance Card or PostFinance e-finance
    • The transaction ID
    • The sequence number
    • The transaction amount
    • The creation date of the transaction
    • The transaction status