Making a refund
Partial refunds are not authorized.
The refunding of a Chèque-Vacances Connect transaction will result in an adjustment of the total amount on the buyer’s ANCV account.
To refund a transaction
- In the Captured transactions tab, select the transaction to refund.
- Right-click the transaction to display the context menu.
- Select Perform a refund.
- Click Perform refund to confirm the refund.