Viewing the transaction in the Back Office

Transactions can be viewed in the Back Office via the Management > Transactions menu.

  • The e-Chèques-Vacances transactions for an accepted payment can be viewed in the Captured transactions tab.

    E-Chèques-Vacances are validated in real time on the ANCV server, thus the capture delay is equal to 0.

    Note: all the e-Chèque-Vacances transactions of a split payment have a unique capture number. The capture number is transmitted by ANCV as soon as the reservation of e-Chèques-Vacances during a payment has been validated. This number corresponds to the lot of e-Chèques-Vacances. It appears in the column Capture #.

  • Bank card transactions can be viewed in the Transactions in progress tab until their capture.

    Note: The e-Chèque-Vacances transactions in the Transactions in progress tab correspond to canceled transactions (e-Chèques-Vacances that were deleted after they were added to the payment page) or rejected transactions (an e-Chèque-Vacances that was blocked following 3 entry errors of the security code on the payment page).

To view the details of an ANCV transaction:

  1. Select an ANCV transaction.
  2. Right click on it and select Display transaction details.

    The dialog box Details of a captured transaction appears.

    Figure 1. Transaction details
    The details include:
    • The payment method that was used (ANCV)
    • The transaction ID
    • The sequence number
    • The transaction amount
    • The creation date of the transaction
    • The transaction status
    • The payment method number

      Its value is composed of the concatenated check number - organization number - issue year

To view the details of the split payment (sequence list):

  1. Select an ANCV transaction.
  2. Right click on it and select Display transaction details.

    The dialog box Details of a captured transaction appears.

  3. Click on the Split payment tab.

    Figure 2. Details of a split payment

    The sequences of the split payment are displayed (e-Chèques-Vacances and bank card).

    Note: all the e-Chèques-Vacances authenticated by the ANCV server are displayed, including the e-Chèques-Vacances that have been deleted from the payment page.