The capture number
The capture number allows to uniquely identify refunds from ANCV to the merchant website. This number corresponds to the lot of e-Chèques-Vacances.
The refund of e-Chèques-Vacances by the ANCV to the merchant is automatic. It is made via a bank transfer within a maximum delay of 21 days after the e-Chèques-Vacances were validated for refund.
Once a transaction has been validated, a capture number is transmitted to the merchant website that, by connecting to the ANCV's extranet, can reconcile the captured amount of e-Chèques-Vacances and the amount that was transferred by the ANCV (by charging a commission fee).
The capture number can be viewed in the Back Office via the Management > Transactions menu.
The e-Chèques-Vacances transactions for an accepted payment can be viewed in the Captured transactions tab. The capture number appears in the column Capture #.