Configuring your preferences for receiving payments

PayPal provides you with three options when you receive a payment in a currency that is different from the one defined in your contract:
  • Accept the payment and convert the transaction amount into the currency defined in the contract.
    Example: the buyer pays in dollars and you convert the currency to euros.
  • Reject the payment if it is not in the currency defined in the contract.
  • Put the payment on hold.
    By default, your PayPal account offers this option of putting payments on hold.
    In this case, you decide how to proceed via your PayPal account. You can:
    • accept the payment and convert the amount of the transaction into the currency defined in the contract.
    • accept the payment and open a new account in the currency used by the buyer.
      Feature available for currencies supported by PayPal , see chapter managing-currencies.html#tal1512746099223__table_mcl_b31_2p.
    • reject the payment.

    Note

    If you receive a payment in a currency that is not mentioned among the available currencies and if your account is configured with this option of putting on payments hold Ask me whether to accept or deny each individual payment, you will only have two options (accept and convert into euro or reject the payment).

    You will not have the option of accepting the payment and opening a new account in this new currency.

To configure your preferences for receiving payments
  1. Sign in to your PayPal merchant account.
    Your merchant area appears.
  2. Click Settings, then My profile.
    The preference configuration page appears.
  3. Click My selling tools.
    The different options available for online sales appear.
  4. Select the line Block payments
    This option allows to configure payment limits, add instructions, etc.

  5. Click Update.
    The payment receiving preferences page appears.
  6. Enable the desired payment option among the 3 available options in Allow payments sent to me in a currency I do not hold.
    As explained in the beginning of the chapter, the option Ask me whether to accept or deny each individual payment is enabled by default.
    This option offers you flexibility, once the transaction is complete, to analyze each payment and decide what to do next.
  7. Click Save.
    Your modification is now taken into account.