In PRODUCTION mode, if your buyer gets an error message such as:
|An error occurred during the payment request, please make sure that the posted parameters match the ones specified in the documentation.|
It becomes impossible to make the payment and the transaction is definitively lost.
You will receive an email notification containing the form that the gateway was unable to process and the value of the invalid field.
We invite you to check the following reason(s) to resolve the issue:
|The format of the field is incorrect.|
The vads_capture_delay Indicates the delay (in days) before the capture. It must consist of numeric characters with a variable length up to 3 characters (n..3).
If the parameter is not submitted, the default value specified in the Merchant Back Office will be used.
Check that the value entered in the form or that set by default in the Merchant Back Office is correct.