How does electronic meal voucher card works?

Titre-Restaurant cards work as prepaid cards.

They provide access to an account where employers regularly recharge the electronic meal vouchers of their employees, who will then be able to pay for their meals at all restaurants and affiliated establishments.

The minimum amount that can be paid using meal vouchers per transaction is set at 1.50 EUR on the payment gateway.

The maximum amount is set at 19 EUR per day, that can be paid in one or more installments.

The issuer is responsible for processing immediate debits of account holders' accounts (authorization or refusal) and is solely responsible for refunding merchants.

Titre-Restaurant cards cannot be used on Sundays and on holidays (unless the employer has given a special authorization to his/her employees who work on these days).

This verification is performed by issuers. Therefore, it is not necessary to perform additional verification on the merchant website.

The amount payable by meal vouchers is temporarily blocked until the transaction is finalized or abandoned.

In case the transaction is abandoned or canceled or if the payment session expires, the payment gateway performs a recovery.

This action allows to update the outstanding amount of the holder's card and to display the daily available balance to the buyer.

f the recovery operation fails, after the authorization expires the issuer will automatically adjust the balance of the meal voucher.

There are 3 kinds of meal vouchers:
  • First generation cards (1G)

    First generation cards, even if they have the logo of the meal voucher issuer, have the distinction of being payment cards issued within the VISA or MASTERCARD networks.

    The acceptance of these cards via the payment gateway requires a Visa or Mastercard e-commerce card acceptance contract (CB for example) associated with the shop.

    These cards are compatible with split payment and allow to pay for a purchase using several cards (1 electronic meal voucher + 1 payment card) via the card acceptance contract if the issuer supports partial authorization.

  • Second generation cards (2G)

    CONECS, EIG of 4 meal voucher issuers: Apetiz, Sodexo, UP and Edenred, has created a technical platform of routing and collection of electronic meal voucher payments via payment terminals and on the Internet.

    The cards issued under the CONECS brand are:

    • Apetiz via Natixis Intertitres
    • Pass Restaurant via Sodexo
    • Chèque Déjeuner via Groupe Up
    • Ticket Restaurant via Edenred

    These cards work as three-party scheme cards (the issuer and the acquirer are combined).

    The acceptance of these cards via the payment gateway requires a CONECS acceptance contract associated with the shop.

    The acceptance via the CONECS scheme depends on the affiliation contract that the merchant signed with each issuer and the flow of meal vouchers opened by the issuer via the e-commerce channel.

    The payment gateway only directs toward CONECS the cards recognized by your CONECS acceptance contract.

    These cards are compatible with split payment and allow to pay for a purchase using several cards (1 electronic meal voucher + 1 payment card) if the issuer returns a partial authorization code (10).

  • Mixed cards

    Mixed cards are cards that can be accepted both within the CONECS scheme (three-party scheme) and the card acceptance network (four-party scheme).

    These cards are compatible with split payment:
    • if the issuer returns a partial authorization code (10),
    • and if the split payment is authorized within the card acceptance contract for the four-party mode.