Getting in touch with technical support
In case of a problem with connection to the Back Office, click on "Forgotten password or locked password".
For technical inquiries or support, you can reach us from Monday to Friday, between 9am and 6pm
|by phone at:||+33 (820) 902 103 oder +49 (0) 69 59 77 17 27 (Hotline) from Germany|
To facilitate the processing of your demands, you will be asked to communicate your shop ID (8 digits).
You will find this information in the subscription confirmation e-mail or in the Back Office (Settings > Shop > Configuration).