Canceling a Klarna transaction
Only the transactions that have not been captured can be canceled.
They can have the following statuses:
- To be validated
- Waiting for authorization
- Select the Transactions in progress tab.
- Select a Klarna transaction.
- Right-click on the selected transaction.
- Select Cancel in the context menu.A dialog box appears. Your payment platform requests a confirmation to cancel the transaction.
- Click on Yes to cancel the selected transaction.