Provision of the reporting files

Reporting files are available:
  • by e-mail:

    Transactions report are sent by e-mail once a day between 2:00 and 7:00.

    Bank reconciliation report are available once a day from 11 AM.

    To receive the files, the merchant must configure the destination e-mail address from his Back Office (see chapter Setting up reception by e-mail).

  • from your SFTP user space:

    If the merchant requests it, the files are deposited in the /log directory of the SFTP space made available by the payment gateway.

    They are available 3 weeks before being automatically deleted.

    For technical reasons files are compressed (gz) after 7 days.

    For more information, contact sales administrationl.