Provision of the reporting files
- by e-mail:
Transactions report are sent by e-mail once a day between 2:00 and 7:00.
Bank reconciliation report are available once a day from 11 AM.
To receive the files, the merchant must configure the destination e-mail address from his Back Office (see chapter Setting up reception by e-mail).
- from your SFTP user space:
If the merchant requests it, the files are deposited in the /log directory of the SFTP space made available by the payment gateway.
They are available 3 weeks before being automatically deleted.
For technical reasons files are compressed (gz) after 7 days.
For more information, please contact sales administrationl.