Actions available for a failed payment order

The actions available for a failed payment order (failed rejected payment) are:

  • Display order details

    The details of a payment order are divided into 2 tabs. They present respectively: the general information and a reminder of the message sent to the buyer.

  • Display the sent message

    Display a preview of the message sent to the buyer.

    Allows to view the call center number for the order by phone.

  • Display the order details
    Allows to display the transaction details.
  • Create from the selected order

    Allows to create a new order based on this order. All the initial order data is included, except the reference.

    Operation not available for a payment order by phone.